Refund policy
Return and Refund Policy
Customer satisfaction is our top priority. If you are not satisfied with the product you purchased, you can request a return and refund under the following conditions.
Return Conditions
You can request a return within 30 days from the date you receive the product.
The product must be unused, in its original packaging, with all accessories and the invoice.
Returns are not accepted for hygiene-sensitive products such as cosmetics, underwear, and personal care products (unless the product is defective).
After the return approval is received, the product must reach us. After the product reaches us, it is checked and the return process is initiated.
Return Process
Please submit your return request via [e-mail address / contact form].
Your special return code and shipping address will be sent to you.
Send the product safely to the specified shipping address.
The product will be evaluated within 3 business days after it reaches us.
Refund
When your return is approved, your payment will be refunded to you within 5-10 business days using the same method you made payment.
Return shipping is free for all approved returns. Once your return request is approved, we will provide you with the return instructions, return address, and a prepaid return shipping label For orders.
Damaged or Faulty Products
If the cargo package is damaged when you receive your order, please have a report drawn up before receiving it.
If the product is defective or missing, please contact us within 48 hours.
Contact Information:
Deviso
📧 E-mail:  info@deviso.co
đź“ž Phone: +90 5338851680Â
đź“Ť Address: 7 Windsor Way EnglandÂ